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How secure are transactions on Floin?
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How does Floin ensure the security of my wallet, data, and funds?
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Does Floin offer additional security features such as two-factor authentication (2FA)?
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What should I do if I suspect my Floin wallet has been hacked?
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What's the difference between public and private keys?
Universe
Find out more about floin company, platform and possibilities.
Open Account
Here you will find support for opening an account.
Verification Process
KYC and why verification is important for your security.
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Can I use telecommunications package bills (e.g., mobile + internet + TV)?
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What is an incorrect or incomplete address?
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What kind of Proof of Address documents are unacceptable?
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How do I change the Proof of Address to reflect my new address?
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Can I use my damaged or expired document as POI?
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Why can’t I scan my document?
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Can I pass verification with a placeholder document issued while my new one is being made?
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How do I upload a new updated POI?
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How do I update my personal information?
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Why can't I use my account after finishing the KYC process?
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Why do you ask me about my source of wealth and source of funds?
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Why do I need to upload so many documents?
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Is my personal data safe with you?
Buy, Sell & Transfer Assets
Bring your account to life and get active.
Benefits
floin can do even more. Take advantage of the possibilities.
Academy
Bring the digital world to your hands